The difference between the right word and the almost right word is the difference
between lightning and a lightning bug.
~ Mark Twain
PHrase your words carefully. Communication is one of our biggest challenges and a misunderstanding can take on a life of its own. Remember, from our childhood game of “telephone,” how easy it is to hear things differently than they are said. Likewise, when you are upset, remember the power of words to hurt – and rein yourself in.
Have you ever misunderstood words to a pop song and laughed about your version?